Privacy Policy

1. Information We Collect

a. Personal Information

We may collect the following personal information:

• Full name
• Contact details (email address, phone number, physical address)
• Payment information (credit/debit card details)
• Identification documents (passport or national ID for check-in purposes)
• Booking and reservation details
• Preferences and special requests

b. Non-Personal Information

We may also collect non-personal information, such as:

• Browser type and version
• Device information (IP address, operating system)
• Browsing behavior on our website

c. Cookies and Tracking Technologies

We use cookies, web beacons, and other technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

• Process bookings and reservations
• Facilitate check-in and check-out processes
• Provide personalized services and offers
• Improve our website and customer experience
• Respond to inquiries and support requests
• Comply with legal and regulatory requirements

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, IT support, and marketing.
• Affiliated Partners: Other entities within our corporate group for operational purposes.
• Legal Authorities: When required by law or to protect our rights.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your jurisdiction, you may have rights such as:

• Accessing and correcting your personal data
• Deleting your personal data
• Objecting to or restricting processing
• Withdrawing consent for data usage

To exercise your rights, please contact us at info@hometel-sa.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

7. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors without parental consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website, and we will notify you of significant changes.